Solution
From enquiry to quote, without the lag.
The business that responds first usually wins the job. Yet in most service businesses, enquiries sit in an inbox until someone has a spare moment — and 'a spare moment' can mean tomorrow.
Where enquiries leak
- Web form submissions landing in an inbox nobody owns
- Phone messages and emails never making it into any system
- Acknowledgements sent hours (or days) after the customer asked
- Details re-typed from email into the quoting tool, with errors
- No record of which enquiries were never answered at all
The automated version
Every enquiry — form, email, or forwarded message — becomes a tracked record the moment it arrives. The customer gets a prompt, professional acknowledgement. The details are extracted into the fields your quote needs, a reply is drafted for review, and a follow-up reminder is scheduled automatically in case things stall.
A person still owns the relationship and approves what goes out. The machine just makes sure nothing waits and nothing is forgotten.
What it's built with
Your existing stack: email, forms, your CRM or a structured sheet, and a workflow tool such as n8n or Power Automate. AI helps where it's genuinely useful — extracting details from messy enquiry text and drafting the first reply.
Example workflows
What this looks like in practice.
Illustrative examples — not client claimsKeep exploring
Related workflows.
What is holding back your next stage of growth?
Bring us one real workflow. We will help you understand the constraint, estimate the opportunity and decide what is worth fixing. Free 45-minute assessment first.